Peacham Enterprises provides virtual operations and administrative support
for small companies, including a wide breath of business processes such
as Human Resources, Accounts Payable/Receivable, database programming,
customer support, and operations management.
When your company is
growing faster than your systems, we help you design an operations plan
to fit your needs both for today and the future.
Areas of expertise include:
- Human Resources — identifying HR needs, recruitment, on-boarding,
benefits and compensation, compliance and documentation, performance
improvement, and termination.
- Workspace Optimization — increasing office efficiency through
organization, ergonomic improvements, setting up digital filing and archival
systems, and creating remote work systems for multi-location workforces.
- Financial Processes — setting up systems to track invoices,
Accounts payable/receivable, Quickbooks®, monthly reconciliations, and
quarterly/annual reporting. Specializing in reconciliation across diverse
financial systems such as Paypal®, online checking, and petty cash.
- Customer Support — setting up standard scripts (both verbal and
written) for common customer issues. Creation of FAQ’s. Providing
one-on-one support directly to customers via email or phone. Training
staff for improved customer service and sales.
- Database Programming — MS Access® expert, including VBA coding
and SQL. Fast, low cost roll out of flexible, user-friendly databases for
customer tracking, invoices, event registration, real estate, non-profit
fundraising, human resources, new technologies and patents… whatever your
specialty, we build to suit.
All work performed by Peacham Enterprises is performed either by, or under
the direct supervision of the partners in the firm.
||Gary Claassen, Senior Partner. Gary holds a masters
in organizational development. He is ready to provide guidance in
business development, organization and training.
||Polly Claassen, Managing Partner. Polly has years
of experience in Human Resources management, bookkeeping, database
design and implementatiom, and customer
To find out how we can help your company grow efficiently, contact us via email
, or give me a call: Polly Claassen 408/757-5577.